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Parent should have one login credential for their school year account and summer camp account
It would be great to have one login credential for families that have 2 accounts (school year and summer camp). This would eliminate the following errors: 1.Parent confusion with login credentials for the different accounts. 2.Parent making paymen...1
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Make Reset Password Simpler
We have a consistent issue where families try to reset their passwords on their own but don't receive an email. Then their EMS account has to be deactivated, reactivated, and then receive an invitation in order to reset their password. It's ridicu...1
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Multiple Credentials for the same account with levels of access
I have a divorced family who would like access to the same account but don't want to use the same log in credentials. The father is responsible for paying the invoices but doesn't want the mother to have the ability to change the credit card infor...4 Under consideration
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Allow parents to print Student Payment Statement from Parent Portal for FSA receipt purposes
We have parents wanting to submit reimbursement requests monthly for tuition, but they cannot print a receipt with details.3 Under consideration
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Shopping cart fees should be eligible for coupon code
We should be able to have coupon codes in the setup for certain shopping cart fees so families can enter it upon checkout.0
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Add a "Make a Payment" option that will bring a family's account current
When parents are making a payment online, give them the option to select both their "Pay my Past Due Amount" and "Pay my Balance Due" to bring their account current. If nothing else, there is an opportunity to make it more clear to parents that ju...0
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Change "I'm a first-time user" process within the Parent Site to require the Family ID
The current process of helping a parent access their account as a first-time user is for a parent to e nter their email address and/or phone number. There used to be a requirement for the parent to include their Family ID, but that was taken away ...0
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Displaying School Student ID
Good afternoon, I have had the questioned raised over the last few weeks, if there was a way for the payer in Tuition Management to see what the School Student ID is for their respective students. Currently there is not. I would like to submit thi...0
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Don't allow parent to pay in a prior year.
When a parent accidentally pays in a prior year that has a zero balance, the administrator does not know this and keeps on sending the parent past due letters. The administrator becomes aware only when the funds are remitted. Please prevent parent...0 Under consideration
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Back button on payment screen after they preview the credit card fees to change payment method
For families that choose credit cards and then sees the fees and decides to not use that payment method, we should have a back button on the page or change payment method.0