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Allow families to select from more than one payment plan option for each child if desired.
We have a 9-Month ACH payment plan option where parents can elect to have payments deducted on either the 5th of the month or the 20th of the month. Several of our families have told us that Smart Tuition doesn't allow them the option to schedule ...Unlikely to implement
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Due date change for specific month
Please add the ability to change the due date for a specific month vs. all payment plan months. There are sometimes a parent needs to delay a payment for a specific month from the due date (5th of month to the 15th). Currently, if the parent is on... -
Auto Scheduled On/Off Shopping Cart Fees
Certain fees for our school are available in a time frame of 1 week. This feature would help us to be able to schedule when the fee is turned on and off without having to manually go in and turn it on or off. -
Allow account credits to be applied in shopping cart
Inevitably, some families will find themselves with a credit (negative balance) on their account. These can be refunded via having a check mailed, but many families that incur a lot of fees like to have negative balances left on their accounts to ... -
Split Fees between families just like tuition
Many split families who are dividing tuition are also dividing incidental fees. A fee applied to a student with two linked family accounts should split the fees just like tuition. Currently, these fees are duplicated so the student is effectively ...Under consideration
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Give a warning if the routing or account number are typed incorrectly or the account info is missing
Our families are complaining when their payment is rejected because the routing or account numbers are typed incorrectly. Is there a way to prompt them to double check their account information or match somehow with the payment info on file?Planned
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Credit Card Usage Fee to Increase in New School Year
The credit card usage fee should not increase every year in January. As a school, parents submit contracts for a school year and the credit card usage fee should be the same throughout. If you're going to increase the credit card usage fee every y... -
Cross year Payment Posting
Good Afternoon, I would like to submit an enhancement request around payment posting logic. As more and more schools have overlapping years, more and more payments are not always ending up where the payer intended them to be. The current process r...Unlikely to implement
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Notify Family when a block is put on the account
If a block is put on an account the family needs to be notified. As best I can tell they are not currently notified about the block, only about the failed payment. If the family is not notified about the block how can they correct the problem?Under consideration
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Tell parents if on permanent block because no account found
I had to agree to waive 2 late fees because a parent was not notified that they had essentially been switched to an invoice plan because there was an issue with their account number. Because it wasn't verified and no payment was attempted they rec...
