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Please remove the home phone field from being required
Please remove the home phone field from being required on the Financial Aid Management application as many households no longer have a home phone.1 Under consideration
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Allow for special characters and accent marks in names
Please allow for special characters and accent marks in student and parent names. We can currently add special characters to records in BEM and RE. -
Receipts for Financial Aid Applications
We have Financial Aid applicants requesting copies of the application transaction receipt which Blackbaud currently doesn't provide. them with. Adding this feature would be helpful for both us and the customers.0
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Vehicle Details BBFA Application
Please add the vehicle make, model and year as questions on the Financial Aid Application under Section Q vehicles. -
Add character countdown/count on free-fill custom questions.
Currently the form shows the error indicating a required field has been left out if more than the 500 characters are typed. This error is misleading and a character countdown or count would solve this error.0 Under consideration
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Include the date an application was initiated in Application Details> Audit Logging
It would be helpful to know when a family has initiated an application inside a school year if we could reference that date from their application (in Application Details> Audit Logging). This will help us be able to tell when their reminder no...0 Under consideration
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Differentiate color scheme between years
Now that BBFAM has the capability to toggle between different school years, could the screen colors be differentiated, so it easy to see which school year we are in?0 Under consideration
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Custom questions ability to arrange order
We want the ability to arrange the questions in Financial Aid Management the way we want without deleting other questions and re-entering them all in the order wanted.0 Under consideration
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Allow schools to move an application from documents received to submitted to verified
Allow schools to move an application from documents received to submitted to verified0 Planned
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School Users to Email Applicant via Smart Aid Portal
In the Application Notes and History section a School User could have a pop-up window for communicating to the applicant via email. This could be a "push-only" with an automated reply that this is coming from an unmonitored email and any follow up...0 Under consideration