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Increase the number of characters in appeal field or "add attachment" option
A family appealed their financial aid offer and sent the following comment: "By the way, the 500 character limit in the 'appeal' box in Blackbaud caused our message to be cut quite short, and a little impersonal. I've attached the full 'original' ...0
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Allow for special characters and accent marks in names
Please allow for special characters and accent marks in student and parent names. We can currently add special characters to records in BEM and RE.2 Under consideration
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Applicant Employment section carryover
It would be convenient for our families if the employment section of the application was prefilled with the prior year information so parents could update as opposed to starting from ground zero. The demographic information is all rolled forward b...0
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Please remove the home phone field from being required
Please remove the home phone field from being required on the Financial Aid Management application as many households no longer have a home phone. -
Parents should be able to enter their job title/position when filling out their application
Parents should be able to include their job title with their employer information to make it more clear what they are doing for work so it can be reviewed.0
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Imported students in Financial Aid Management should have their email included to send awards
Imported students do not have their email on the application and we'd like to be able to send awards to these families so we can track scholarships/grants for these families. -
Vehicle Details BBFA Application
Please add the vehicle make, model and year as questions on the Financial Aid Application under Section Q vehicles. -
Add character countdown/count on free-fill custom questions.
Currently the form shows the error indicating a required field has been left out if more than the 500 characters are typed. This error is misleading and a character countdown or count would solve this error.0 Under consideration
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Differentiate color scheme between years
Now that BBFAM has the capability to toggle between different school years, could the screen colors be differentiated, so it easy to see which school year we are in?0 Under consideration
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Receipts for Financial Aid Applications
We have Financial Aid applicants requesting copies of the application transaction receipt which Blackbaud currently doesn't provide. them with. Adding this feature would be helpful for both us and the customers.0