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Children should appear in their parents' Relationships regardless of directory settings
According to this KB article https://kb.blackbaud.com/knowledgebase/articles/Article/204376, the visibility of children to their parents in the Relationship area of the contact card is controlled by whether the student is visible in the Directory....0
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Custom Access for Grandparents or Unique Parent Situations
We need more flexibility in how much "view" access we can give to family members of students. Having a blanket "parental access" that is either on or off is either too much access or not enough access in some cases, and there is no in between. For...2
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Filter by Homeroom Teacher (Advisor)
It would be helpful for caregivers (and other users) to be able to filter by their student's homeroom (advisor) teacher for things such as birthday party invitations.0
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More filters for the new "Students with parents (flattened)" list.
In reference to the new Core > Reporting > Manage lists > Manage basic and advanced lists > Add > Create basic list > Under “Student information”. While this is an excellent start, it is missing crucial filters and output columns...0
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Contact schools immediately/directly when an active broken feature comprises data security
The only way many schools learned of the Official Notes permissions issue on 2/13/23 was from a BB listserve and then a long wait for BB support. Schools should be alerted immediately when they need to adjust settings to protect school data due to...6
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Create a useful K-12 status page with a list of currently broken features
Schools need a way to quickly identify known issues (broken features from weekly updates) without waiting an hour on the phone for support just to tell us that BB agrees there is a problem that has been sent to development. A simple page with know... -
Ability for parents to hide student address
We have several parents that do not want any family member's information shown in the directory to other parents. The parents can hide their own information but it would be great to have a check box or something where you can hide the same informa...0
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Give Platform Manager Role ability to delete lists throughout the system
Currently, you have to give past employees the Sky Reporting role and in some cases Admissions & Academic roles and then impersonate the employee in order to clean up the system and delete their lists. Then remove the role. Some past employees...9
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Ability for platform managers to immediately disable accounts for a specific role
We just had our Official Notes open to all students. Even removing the rights from users didn't immediately take them away. We had to block Blackbaud at our firewall to close the connection and force student permissions to refresh. Please design a... -
Provide a list of information that is not retained when merging duplicate users
I contacted support and there is no list of either the information that is retained or the information that is lost when merging duplicate user records. This makes it difficult to know what information needs to be manually moved to the original us...1