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Update the bank validation email
The language on the bank validation failure email is confusing for parents. It should be simplified to let them know that their bank validation failed and they need to log in/call, in to update it. The "Please be advised that this update should be...0
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Ability to re-send messages (receipts) from Communication History
Currently, we have the ability to re-send a welcome letter, but not other communication such as receipts for in school payments. I would like to see this feature added to avoid the need to use the 'Email Parents' option, which is in a separate menu.1 Under consideration
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There should be a per family fee added through the integration
Example - our school has transportation fees (one way or round trip) that the parent opts into at the time of enrollment this could be added to their BBTM account at the same time with the selected payment plan. We also have a per family security ...0
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Re-phrase "Payment Methods" drop-down option in SMART/Enrollment Management contracts
For an Enrollment Management/SMART contract, once a family has selected their payment plan, the "Payment Methods" drop-down has "Mail me an invoice" as an option. It would be great if this could be re-phrased as "E-mail me an invoice," so that it ...0 Planned
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Have prompts for Tuition Management support under the support phone number
The prompts to get to Tuition management support should be listed under the number on the website so schools know the exact prompts to get through to support. -
Additional pages are needed to track imported files within the Self Service Import (SSI) feature
Currently there are only three pages of imported files available within the Self Service Import (SSI) feature, but for a month that has heavy billing, we should be able to import as many files as we need without the concern that they would fall of...1
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Allow the option to hide Buy Now items rather than delete them
Right now, you are only able to remove items from groups if you replace the item with another one (if there is only one item in the group to begin with that is). The only option you have in this case would be to delete the item all together or rem...1
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Aging Report optional columns should be customizable
The aging report includes three optional columns, primary email address, secondary email address and payment plan. I would like to be able to change one of those to add phone number for example.0
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Two or more Type codes per family
No description provided0
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School Roster Report
Please add the following to the School Roster Report: Parent 2 First Name, Parent 2 Last Name, Secondary Email & Mobile Phone.0