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Allow school to do OTC Waived Late Fee
It would be greatly appreciated if the school were able to issue the one-time courtesy late fee waiver internally, rather than needing to contact Blackbaud by phone or chat. Having the ability to process the waiver directly would improve efficienc...0
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Payment confirmation emails should also include all platform and cc fees
When a parent makes a payment, they get an email titled "Thank you for your Blackbaud Tuition Management payment..." This email includes the payment amount, but it does not include the platform fee. The platform fee should be added to this "Thank ...0
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Add Flywire to the Welcome letter within the list of school accepted payment methods
Including an additional payment method to the Welcome Letter, for the new "Flywire - International Payment method" option, would be very helpful and would make it clearer for families in which different payment options are needed. Just as the othe...0
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Shopping Cart - Partial Checkout OR Temporary Holds
We use shopping cart fees for our afterschool enrichment class registration. Each class has a strict capacity limit, and registration opens at a set day and time. In recent sessions, the registration experience has been compared to the Ticketmaste...0
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Classic View Tuition Management Dashboard
The new landing page looks great. I was a big fan of the classic view for Tuition Management and possibly having the option to switch back to it again. One thing that I really enjoyed was the banners at the top, where I could see the payments and ...16 Unlikely to implement
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Have nickname/ Preferred name field
nickname/ preferred name field would be helpful in Tuition Management. If added, this should be a field in all custom reports, and on manage families export, view all families/ students export as well.0
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New landing page is plain & details linked to the graphs are needed
The new dashboard doesn't have as many details as the previous one had, and the layout isn't as visually appealing (there is a lot of white space). The details provided in the graphs are great from a data perspective, but determining how and where... -
Parent site communication history
It would be helpful for parents to have the same communication history on the parent site so they can see the emails sent to them ( if they accidently deleted them). -
Merge Famliies
Merging families is a long process that requires contacting support. There should be an easy way to merge families, like when the user registers two students as separate families0
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merge familiy
No description provided