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Vote
Ability for international family payments upon contract submission
It would be useful if we could require a deposit payment with all enrollment contract submissions. We are currently unable to do that because we have families that do not have a US bank account. A partnership of sorts with an international payment...
Created 14 Mar 14:14 by Laura Bernard
Blackbaud Billing Management / Payer portal
0
Needs review
4
Vote
Apply payments following payer responsibilities.
Payments made by parents are applied to the oldest charge, in full, instead of being broken up as per the payment plan.
Created 30 Sep 14:54 by Petra Hall
Blackbaud Billing Management / Payment plans
0
Needs review
4
Vote
In current bill need more date options to go back further in time
Current bill only has 30, 60 days, current statement period, and previous, but we have charges back several months and this an easy place to see it.
Created 21 Sep 20:34 by Kim Hughes
Blackbaud Billing Management / Payer portal
0
Needs review
1
Vote
Attention alert on menu or pop-up banner for outstanding issues.
This is a request from a parent "Myself and my husband are logged in to [K-12 Education Solutions] all the time for the classroom updates, but I rarely navigate to the "Billing" section unless I have received an email notification. Is there anyway...
Created 22 May 13:48 by Guest
Blackbaud Billing Management / Payer portal
0
Needs review
4
Vote
I would like to see more options for columns on the Aged Receivables Report to be able to sort the exported file into smaller groups. I would like to choose just students with a specific value in a custom field but school program may also be helpful and possibly others.
This would be helpful if you needed to follow up on account status of a specific group rather than every account. Or possibly different staff have responsibility to follow up with different groups of students.
Created 22 Aug 16:18 by Dawn Zehr
Blackbaud Billing Management / Reporting
1
Needs review
2
Vote
How to handle NSF check
There is no way to handle an NSF check. You can mark it as a "failed payment" but then it won't show up to "handle" the failed payment so it stays on the account as a credit. We should be able to "handle" the failed payment after we mark it as a f...
Created 13 Oct 16:59 by Veronica Medina
Blackbaud Billing Management / Student record
1
Already exists
4
Vote
Add additional filter options on transaction list
Please add additional filters for amount remaining for transaction and payment plan it's applied to would be helpful.
Created 19 Jul 17:35 by Kim Hughes
Blackbaud Billing Management / Reporting
0
Planned
5
Vote
Bill Codes
Add a field where you can place a bill code for a student in a given school year. Also allow this bill code to be used in reporting as well as assigning charges.
Created 10 Dec 20:07 by Daniel Perez
Blackbaud Billing Management / Reporting
0
Needs review
6
Vote
Set a Grace Period for the "Past Due" Status Shown to Parents
Currently we can only set a grace period on the Late fee for how many days past due a charge needs to be in order to be eligible for a late charge, however, the payment status in the Parent's Current Bill Portal will still show a status of "Past D...
Created 29 Apr 14:14 by Mark Lamothe
Blackbaud Billing Management / Payer portal
1
Future consideration
6
Vote
Adult students should have access to their billing management.
Students in our upper grades are legally adults and it does not make sense for their parents to have access to their financial information. The "solution" of adult students having two logins (one as a student, one as their own parent - with two us...
Created 27 Apr 18:40 by Petra Hall
Blackbaud Billing Management / Payer portal
0
Future consideration
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