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Buy Now Refund Processing Functionality
If a student family makes duplicate payments via the buy now function, the only way to process a refund to those families is to write them a check. That is a lot of work for a simple processing function that all major processors offer when collect...0
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Allow email and paper invoices
No description provided0
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Ability to carry over prior year balances to the new year.
Families should see what their prior year balances are when they receive the first invoice of the new year. I have to manually add credit balances from prior year so that they are applied towards the first billing of the new year.0
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Let school add payment plan
I have been asking for this for over 10 years. I would like payment plan selection deactivated completely for my school. Instead I would like that line to say "The Administrative Director will add your payment plan as per your contract". I offer p...1 Planned
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Notify Family when a block is put on the account
If a block is put on an account the family needs to be notified. As best I can tell they are not currently notified about the block, only about the failed payment. If the family is not notified about the block how can they correct the problem?1 Under consideration
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Gender should integrate from the EMS contract to Smart Tuition
Genders are a common identifier and field needed when sending email communications or having phone conversations with students and parents. This information is already housed within Core so it should integrate to the Smart Tuition account along wi...0 Under consideration
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Freeze Month Row and applied to/billing item columns when viewing billing details or Edit Billing Items
When scrolling down, the month row disappears and it is difficult to see what month is being edited. At the same point when scrolling over you lose the applied to and billing item columns. It is time consuming to continuously scroll up/over or res...2 Under consideration
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Add percentage based discounts
A school administrator is asking to be able to post a percent amount, rather than a dollar amount, to a discount under Manage Fees and Discounts0 Under consideration
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Static report for number of students per family
Good Morning, I would like to submit an enhancement request around reporting on families with multiple students. Currently the only to determine these families are to go into : Smart – Manage Families – then one is able to the toggle drop down to ...1 Under consideration
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Move Auto Debit Invoice: from JAKE and Add to LUCA and Enhance Feature.
The client Amanda Deerr Smart School ID# 13396 Fountain Valley School is interested in using the feature to send paper invoices along with ACH notices. They would prefer the invoice to say "Please do not remit payment as you are on Automatic Payme...0 Under consideration