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Allow bi-weekly payments
It would be great if we could split a monthly payment into two payments and designate the day that it withdrawals. We have several families that get paid bi-weekly and so they like to pay tuition bi-weekly. When we used FACTS Tuition Management, w...0 Unlikely to implement
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Export in school payment at the same date of posting the payment
When we post the in school payment for checks, credit card and other, we have to wait for the next day to export the payment into NXT. It's slow down the process of completing the transactions. It would be really helpful if we can export after pos...0
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Manipulating Prior Billing Months
A lot of our clients like or need to adjust a prior billing month. At one point (years ago), clients had the access to make adjustments as such, but then we took that access away, and only us here at Smart could adjust them, and we still have the ...1
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When emails are sent to families reminding them of upcoming payment date. Put the actual date the payment will be pulled and not the posting date.
Currently the email sent has the date when the amount will be withdrawn but at the bottom of the email it says "all payments go into process 1 business day prior to the due date and cannot be stopped at that time" That's confusing and some parents...0
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Allow Promo Codes / Discounts to be used on Buy Now products
Add a code which can be entered to create a discount which can be entered at checkout for a percentage discount or a flat dollar discount off of a shopping cart total or a discount cost applicable to an individual item. Either way would be helpful...2
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Payment plan sort order for integrated contracts
Please add the ability to drag and drop to re-order the payment plans order on integrated contracts. Currently, the plans are being sorted by # of payment months and then alphabetical.0
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Remittance timing
It seems to heavily favor Blackbaud in how long you hold the schools funds. It seems ridiculous that we may have to wait up to 10 business days to receive our funds.0
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Electronic Refunds
I would like to suggest allowing the processing of electronic refunds through Smart Tuition like I am able to do through BBMS.0 Unlikely to implement
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Manage families --> turn on / off follow up fees or school late fees for multiple families at a time
Currently there are a select amount of options to apply to multiple families under "manage families". It would be nice to turn on and off the follow up fee or school late fee, as often this is an area of multiple complaints. We also tend to turn o...1 Under consideration
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Tuition Fees/Discounts Allocated in another % than even across plan
Our school offers a 2 month payment plan where 60% is due in July and 40% is due in December. Smart Tuition can only allocate tuition and fees evenly across a plan. We have to manually adjust the families' portal to reflect the 60/40 allocation af...0