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Previous late charges added to next auto payment
If a family is late on an amount and gets a late fee that month, the amount is not added to the following month's autopayment. but it should be. Parents sometimes figure, got the late fee but it will come out next month auto.0 Unlikely to implement
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Add a per-purchase limit for items in BNGN
Allow a per-item limit on Buy Now Give Now purchases, similar to Shopping Cart. Obviously someone could initiate a second purchase, but adding a limit per item/purchase would help.0 Under consideration
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Schools should be allowed to turn off the Welcome Letter on their own
I just found out that we can only turn off our Welcome Letter by requesting it from support. We should be able to do this on our own. OR, we should just have the ability to edit the Welcome Letter.0 Under consideration
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Export to excel "manage dues and fees" page.
Need to see the dues, fees and discounts amounts (the fee itself not the total accounting totals) to send to various school or other admin for info reporting so they are aware what we charge for tuition or other fees. You have an export button for...0 Under consideration
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Please add language to our invoices and our website saying that we charge follow up fees the day after the payment is due at 11:59 PM EST.
Parents are upset we do not advise when follow up fees will be charged. Specifically, what time zone.0 Under consideration
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Enable families to choose account notices to be delivered via text or email
No description provided0
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There should be an error message if the information a family is entering duplicate information for their tuition contract to avoid a duplicate Family ID
No description provided -
Have two (2) addresses blanks available for the primary parent and the secondary parent.
When divorced parents have responsibility for tuition, fees, etc - it would nice if both parents could get an invoice mailed to them.0
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Be able to print a year end statement (one) when a family did not re-enroll for the next school year, from parents Dashboard.
This is useful to the families when they need statements for tax purposes. At this time, the school has to generate the report for ALL families, just to get that one families statement.0
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Separate school follow up/notes team follow up required
When adding a new note, there should be a separate option for whether only school follow up is required, or if Smart Tuition follow up is required. There are currently many school open notes that are unworkable for the notes team, and the schools ...0 Under consideration