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Limit Payment Plans displayed on student page to only enrolled years
On the student record screen, every student shows a payment plan link for every year we've been using BBBM. This takes up a lot of space, and the links for earlier years when the student wasn't enrolled are useless. Further if the payment plan lin...0 Planned
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Allow Auto-pay to roll over to future years once set up
Currently Auto-pay needs to be set up every new school year by parents. As long as payment method hasn't changed, the Auto-pay should be able to be used for all billing going forward. The whole advantage of Auto-pay is that we don't have to chase ...0 Planned
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Allow Grandparent of Student role access to the Billing tab
We have several grandparents who pay tuition and miscellaneous fees for students, so we would like them to be able to view statements, but the Billing Management tasks are not available to the Grandparent of Student role. We do not want to use "li...0 Planned
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Show credit amount instead of $0 on amount due
Seems like this idea needs a refresh as it's been "planned" for 3 years now with no action. It's inexpicable that the statement doesn't reflect the true balance on the statement and doesn't send emails to parents with a credit balance. This needs ...0 Planned
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Allow Saved Payment Method to be used for Autopay
Right now payment methods saved by parents can only be used for manual one-time payments. This majorly limits their usefulness. It also confuses parents who think they already have a payment method set up, and ask us why we can't set up autopay fo... -
Post to GL Reflect Disbursement
When posting to the GL directly from Billing Management, a flat charge. If a parent pays online the credit card fee or direct deposit fee does not show. This information should be included when Billing Management pulls the online payment informati...0 Planned
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Apply percentage of responsibility between divorced parents through payment plan
When a parent is responsible for 75% of a student's tuition and fees and pays their portion each month but the parent responsible for 25% pays in lumps sums at various points in the year. Rather than marking 75% of the payment plan as paid each mo...1 Planned
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Multi-parent familes - both parents should be able to view and edit auto-pay
From the KB - Parents see message "Not eligible for auto-pay" when trying to configure Auto-pay: In a multi-parent household (two or more parents or guardians) the message indicates another parent has configured auto-pay for the student. Parent A ... -
Blackbaud Merchant Services payment fees should be included in Billing Management
Blackbaud Merchant Services payment fees should be included in Billing Management somewhere so when you post Billing Management to the General Ledger (i.e. FE NXT), the payments are recorded net of fees rather than gross of fees. How it is current...0 Planned
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Make Saved Payment Methods Available When Enrolling in Auto-Pay
Saved payment methods are only available when making single payments - this severely limits their usefulness. Please make these available for Auto-Pay as well!