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Parent phone numbers/email addresses should automatically populate the emergency contract section of a student record
Each student record should automatically list the parents (resides with) as the primary emergency contacts. At present, this section remains blank until the parent adds contacts using the manage phones or manage emails buttons. This isn't intuitiv...0
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Children should appear in their parents' Relationships regardless of directory settings
According to this KB article https://kb.blackbaud.com/knowledgebase/articles/Article/204376, the visibility of children to their parents in the Relationship area of the contact card is controlled by whether the student is visible in the Directory....0
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Custom Access for Grandparents or Unique Parent Situations
We need more flexibility in how much "view" access we can give to family members of students. Having a blanket "parental access" that is either on or off is either too much access or not enough access in some cases, and there is no in between. For...2
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Please add the ability to copy Special Day Templates
When creating special day templates, you have to create a new schedule from the ground up. The ability to copy an already made template, then edit would be a big time savings.0
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Contact schools immediately/directly when an active broken feature comprises data security
The only way many schools learned of the Official Notes permissions issue on 2/13/23 was from a BB listserve and then a long wait for BB support. Schools should be alerted immediately when they need to adjust settings to protect school data due to...6
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Create a useful K-12 status page with a list of currently broken features
Schools need a way to quickly identify known issues (broken features from weekly updates) without waiting an hour on the phone for support just to tell us that BB agrees there is a problem that has been sent to development. A simple page with know... -
Give Platform Manager Role ability to delete lists throughout the system
Currently, you have to give past employees the Sky Reporting role and in some cases Admissions & Academic roles and then impersonate the employee in order to clean up the system and delete their lists. Then remove the role. Some past employees...9
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Ability for platform managers to immediately disable accounts for a specific role
We just had our Official Notes open to all students. Even removing the rights from users didn't immediately take them away. We had to block Blackbaud at our firewall to close the connection and force student permissions to refresh. Please design a... -
More filters for the new "Students with parents (flattened)" list.
In reference to the new Core > Reporting > Manage lists > Manage basic and advanced lists > Add > Create basic list > Under “Student information”. While this is an excellent start, it is missing crucial filters and output columns...0
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Provide a list of information that is not retained when merging duplicate users
I contacted support and there is no list of either the information that is retained or the information that is lost when merging duplicate user records. This makes it difficult to know what information needs to be manually moved to the original us...1