Blackbaud Merchant Services payment fees should be included in Billing Management somewhere so when you post Billing Management to the General Ledger (i.e. FE NXT), the payments are recorded net of fees rather than gross of fees. How it is currently running per Blackbaud support is that the user has to then run a report in Merchant Services and create a manual journal entry to account for the fees as the Merchant Services deposited into the bank account is net of fees. Blackbaud Tuition Management payment fees are included in Tuition Management and the related fees are included in Tuition Management so when Tuition Management transactions are posted to the General Ledger (FE NXT), the user can reconcile the bank statement deposits quickly - no added manual journal entry to account for Blackbaud fees. When using Blackbaud for the General Ledger (FE NXT), Billing Management and Merchant Services, the user would expect a seemless process of reconciling the bank statement. It should no be so cumbersome to the user.