Better audit trails throughout the product

We are relatively new users of Billing Management and are finding audit trails quite lacking and inconsistent throughout the product areas. We would love to be able to see at least who and when (date and time) made the latest change for any or all types of records; better yet, a complete change history including details of what was changed. Examples of missing audit trails are for statement templates, billings years and other settings elements, payment plans, financial aid awards, financial transactions, and more. And in the few areas where audit trails exist they can be hard to find and lack details (e.g. with date only and no time).

  • Vasil Beury
  • Nov 6 2024
  • Needs review
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