Integrated contract - all required fees are getting pushed through regardless of whether they are presented on the contract or not

Integrated contract - all required fees are getting pushed through regardless of whether they are presented on the contract or not so Business has to delete these extra ones off their acccount. The Smart Contract only charged what was displayed to the families on their contract if it was required.

  • Judith Curry
  • Feb 21 2022
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Blackbaud Billing Management / Payer portal
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  • Kim Hughes commented
    March 14, 2022 21:03

    This is so annoying especially after we implemented Billing Management and was told to set up our various contracts for this purpose and then it did this. I was also told that it was something they were going to work on but a year later, still billing them all.

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