Address Only Appears for One Parent in Directory — I'd like both to show.

If the Relationship of Parent (or Parental Access) exists regardless of Shared address, both should show - for ease when trying to contact both parents and not having to drill into the contact card.

  • Guest
  • Aug 25 2015
  • Planned
K-12 Core / Directory
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  • Karintha Marshall commented
    February 27, 2019 14:34

    We just discovered this issue in our directory a few months ago.  Support said this was happening because addresses were shared between records.  But this idea makes it sound like the address suppression has nothing to do with whether the addresses are shared or not.  Am I understanding this properly?

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