Existing Address Sharing Should NOT require relationships will all constiuents

Existing addresses should be able to be shared without requiring linkage relationships to all who live at that address. We have caretakers of international students (host families) - and we typically link the host parents to the international student. The host biological children do not have a true relationship with the international student, and in fact there is no relationship name available for us to use in this case. Furthermore, many host families host multiple international students, and what would you call the relationship of one int'l student to the other? (Often one will move, but one will stay,etc.) Why should they be linked in order to share the address? The suggested change is to remove this requirement - even if there is a name for all of these types of relationships, the amount of work to link them all does not make sense.

  • Guest
  • Dec 12 2016
  • Implemented
K-12 Core / User Management
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  • Guest commented
    August 24, 2017 12:56

    Yes. The requirement means the system just isn't able to handle host family-type relationships, which is a pretty fundamental part of independent schools. This really needs a fix badly.

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  • Ash Smelkinson commented
    December 13, 2016 16:19

    This is a huge problem for us, and it's compounded by the process for decoupling accounts.

    Since someone can list themselves as a guardian or grandparent on the inquiry or application, and that doesn't transfer to the profile (there's not even a convenient way to switch that role- you have to completely remove the person!) you get redundant accounts connected sometimes.

    So someone may list themselves as an aunt in the inquiry, and they'll be connected automatically as a "parent." I'll go in and laboriously correct it, only to have the same thing happen again when the "aunt" submits the application, resulting in the same person being connected as both an "aunt" and "parent."

    So then, when trying to untangle that mess, I often lose data as they're both connected to the web of familial profiles.

    Having these "forced" connections or inability to make the connections when needed makes for a frustrating process.

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