Could the label for the date of birth field in all the on Products be updated to reflect the format in which the date is displaying. It is difficult to determine from the contact card if day or month is first. The field should be Date of Birth (mm/dd/yyyy) so that users can see this easily.
We changed what that field is called in our Inquiries and Applications so that it says what you suggested above. We haven't had any problems with people entering it incorrectly that I know of, and it hasn't damaged our ability to pull that data on the backend.
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