Redirection to previous page after closing/sending a message

After opening a conversation in Messages and then closing the pop-up window, I find myself redirected to my start page. We were told that the website “brings you back to the area you were last working in as a measure to avoid losing your progress.” I find this new feature really frustrating and a time waster. I tend to batch up messages to respond to all at once for the sake of efficiency. So for me, the area I was last working in WAS the Messages area, the area where I’m trying to make progress by catching up on reading and replying to messages! Scrolling through Featured Content doesn’t involve any lost work in progress, so continually returning me to that page does not feel in the least helpful.

  • Katherine Vittum
  • May 18 2017
  • Implemented
  • Attach files
  • Deleted User commented
    May 25, 2017 19:53

    One more thing: if you would like, you can sign up for the SKY User Experience EAP and this issue will be resolved as part of that. Otherwise, you can wait until it's rolled out in our June 28th release.

  • Deleted User commented
    May 24, 2017 18:27

    Hi Katherine - 

    I agree this is frustrating. The good news is this should be fixed in an upcoming release early this summer.