Allow schools to choose the format for phone numbers

When users fill out application and profile update forms, the phone numbers are entered in XXXXXXXXXX format. We would like to be able to force phone numbers to be entered in as (XXX) XXX-XXXX or XXX-XXX-XXXX format.

  • Guest
  • Jun 30 2017
  • Implemented
  • Attach files
  • Daniel commented
    26 Aug, 2021 01:53pm

    See here, perhaps these should be merged:

    https://blackbaudk12.ideas.aha.io/ideas/K12CO-I-2011

  • Dino Vandenheede commented
    11 Mar, 2021 01:50pm

    Schools cannot choose the format. Schools must use the (XXX) XXX-XXXX format. This seems odd since area codes are not parenetical information. You must enter them to make a call.


    Also, it's odd that a parent inputting an inquiry online must follow this format but if I add a number to someone in Core, I can input any format I wish.


  • Guest commented
    5 Mar, 2021 06:13pm

    As of 2/23/2021, all new phone numbers will come into the system with the (XXX)XXX-XXXX. This implemented flag on this request is contradicting that change.

  • Gregg commented
    31 Jul, 2018 12:44pm

    Also see and vote for https://blackbaudk12.ideas.aha.io/ideas/K12OB-I-3

    The ideas should be merged.

  • Janet Griffin commented
    7 Nov, 2017 03:46pm

    This becomes very annoying to have to go in and change after parent has entered as they want because we want to be consistent

  • Andrew Gargano commented
    27 Sep, 2017 07:54pm

    We too would like to see phone numbers automatically populated with parentheses and/or dashes so they are formatted in a way that is easy to read, without having to manually type in the parentheses/dashes for every single phone number!