Automated e-mail generated to new users to create their own password

In light of the recent password changes, it would be helpful if Blackbaud implemented a way for us to send an automated e-mail notification to new users when an account has been created. Through this e-mail they can click a link to create a password without an admin having to create a temporary password and contacting the user directly.

This makes account creation painless and if the notification e-mail can be customized, it would eliminate additional steps of contacting a user and telling them what they should do next to get started.

  • Guest
  • Feb 26 2018
  • Unlikely to implement
  • Attach files
  • Janet Wittenberg commented
    December 30, 2020 21:51

    This idea will be resolved as all users switch to Blackbaud ID authentication. A temporary password is not longer a recommended way to communicate for the first time logging in to a new account.
    Learn more information about Blackbaud ID here - https://community.blackbaud.com/forums/viewtopic/464/46427

  • Michael Ferman commented
    December 29, 2020 19:55

    Can a temporary password be automatically generated and included in such an e-mail?