Be able to stop impersonating a user with only the all school role

Currently, if a platform manager impersonate a user with just the all school role there is no way to stop impersonating. You need to clear your browser cache or wait until the session times out in order to resume working using your access. 

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  • Aug 14 2018
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  • Jonathan Cohen commented
    August 15, 2018 18:26

    I've done this even as a missed click on the user I was intending to click on from the right side list. We also have been looking at having some staff and school community members only have an all-school role as a way of tracking their contact information for business needs.  If you can impersonate them, there should be a way to end the impersonation, no?

  • Janet Wittenberg commented
    August 14, 2018 20:44

    HI Brian,

    What kind of user do you have that has no other role but the All School role? I think this has been an edge case in the past but it seems to be appearing more and more.

    Thanks for adding some clarification.