Be able to stop impersonating a user with only the all school role

Currently, if a platform manager impersonate a user with just the all school role there is no way to stop impersonating. You need to clear your browser cache or wait until the session times out in order to resume working using your access. 

  • Guest
  • Aug 14 2018
  • Implemented
  • Attach files
  • Admin
    Jessi Walters commented
    12 Sep 04:10pm

    Now that the impersonation banner appears, you can End impersonation from there, regardless of who you are impersonating!

  • Jonathan Cohen commented
    15 Aug, 2018 06:26pm

    I've done this even as a missed click on the user I was intending to click on from the right side list. We also have been looking at having some staff and school community members only have an all-school role as a way of tracking their contact information for business needs.  If you can impersonate them, there should be a way to end the impersonation, no?

  • Janet Wittenberg commented
    14 Aug, 2018 08:44pm

    HI Brian,

    What kind of user do you have that has no other role but the All School role? I think this has been an edge case in the past but it seems to be appearing more and more.

    Thanks for adding some clarification.