The search function doesn't always use standard conventions:

• A minimum of two letters is required. Instead of limiting the results shown to the first 10 or 20, the designers opted to show nothing. Not helpful, if people only enter a single letter as their first name. (Which does happen.)
• Searching for a partial first name in combination with a partial last name is not possible. The system does not seem capable of recognizing the space character as a possible indicator of "next field". For example:
  • Entering "R Cad" does not return a list of all records with first name starting with "R" and last name starting with "Cad".
  • "Re Cad" does not return a list of all records with first name starting with "Re" and last name starting with "Cad".
  • "Reb Cad" does not return a list of all records with first name starting with "Reb" and last name starting with "Cad".
  • Only "Rebecca Cad" will return a list of all "Rebecca"s whose last names start with "Cad".
• There is no wildcard function.
• Basic keyboard shortcuts are not available:
  • To initiate the search, instead of just typing "Enter", the mouse must be used to click "Search".
  • Instead of using the arrow keys to navigate the list of records and "Enter" to select, the mouse must be used to navigate results.

It was tempting to add this as an "integration" issue, as users expect search fields to act in specific ways (no matter what software they're using) and, currently, the responses are both inconsistent and irregular.