Recovery code when using Multi-factor authentication

I have been asked to require multi-factor authentication for all employees. Right now there is no easy way to use the recovery code you're given when you turn on MFA. Given that MFA is more widely used and will be required by cyberinsurance companies it would be helpful if there was an easy way to access BB if a cell phone isn't accessible.

  • Cheryl Costello
  • Nov 30 2021
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  • Cheryl Costello commented
    November 30, 2021 22:48

    I just heard back from support. It looks like we don't have MFA set up properly in BB so this post can be ignored.