Training/Webinar for Blackbaud.com > Admin
We want to know more about Blackbaud.com > Admin!
We realize this isn't restricted to K-12 Core, but many of us are both Core Platform Managers and BB.com Admins who are struggling a bit to understand how the BB.com Admin areas are meant to be used, and what the best practices are for using them.
We would love a webinar covering:
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An overview of each area: Admin, Home, Billing, Security, Settings (maybe more?)
How are 'Admin' and 'Home' different
What happens if I designate someone else as the Primary Billing Contact
Deep dive into Security > User & Role Management
What is the difference between an Organization Admin and an Environmental Admin
Best practices for User & Role management
Common pitfalls
Friends and neighbors, if you're reading this, please add a comment with questions you'd like answered or examples of things you don't understand!
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Jeanne Townsend
- Jan 24 2025
- Implemented
Related ideas
Love it!
ICYMI, here's a link to register and watch yesterday's webinar!
Agreed on the deep dive into User Roles and Security (not just a skim the surface overview like many of the trainings, but a dedicated training JUST on this topic with examples and opportunities for Q&A).
Yes, I think a deep dive into NXT Security is needed. Thank you
Let's have a webinar! Please continue adding your thoughts and questions in the comments so I can tailor the webinar to your needs. Watch for a blue alert banner (in Core with a registration link) to be posted near the end of February. The webinar is scheduled for Wednesday, March 5 at 2pm ET :)
In the NXT transition, i would appreciate more resources on the similarities/differences between how permissions were handled in database view (for RE and FE) and how best to utilize the blackbaud.com Roles for these solutions. And, provide better documentation for the BEM transition should it occur in a similar way.
Under Security > Roles - The Support Role can be assigned to users to allow them to contact support; however, users seem to be automatically granted access to support once added. What is the point of the Support Role?