Update Phone Types

Other people have kind of alluded to this but I couldn't find exactly what I wanted. Under Core/Contact Card/Phone, all your phone types are extremely outdated. Who faxes anymore, especially to a home? Summer home & Winter home- really? Who uses the term wireless? Isn't the common term cell phone? Please consider changing the types to Primary Cell #, Secondary Cell #, Student's Cell #, Primary Emergency Contact #, Secondary Emergency Contact # and maybe a Work #. Right now, I use wireless for everything because people only ever give their cell phone numbers to us. Thanks.

  • Rebecca Beachy Miller
  • Apr 11 2025
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  • Guest commented
    6 Nov 11:09pm

    I agree! And if we could also have the ability to modify & add phone types ourselves. There are similar ideas:

    • Changing Phone Type Name: https://blackbaudk12.ideas.aha.io/ideas/K12CO-I-165

    • Changing Phone Type Names: https://blackbaudk12.ideas.aha.io/ideas/K12CO-I-106

    • Add "Wireless 2" as an additional phone type: https://blackbaudk12.ideas.aha.io/ideas/K12CO-I-2616

  • Scott Chrysler commented
    25 Sep 08:27pm

    Home fax? This alone tells you the last time any developer looked at this.

  • Michelle Peters commented
    18 Sep 02:50pm

    These are very outdated! We should have the ability to change and update to fit our needs.


  • Shirley Wagar commented
    4 Jun 03:07pm

    I agree! I would prefer simply Primary, Secondary, etc. By specifying Home, Wireless, Business/College, we have parents entering their cellphone numbers on their child's record as the "home" phone which is causing confusion and duplication. We don't care what device they're using, so the type is irrelevant. We just need to know what number to call first (primary), next (secondary) or last (tertiary).

  • Art Bryman commented
    17 Apr 05:49pm

    Definitely need ability to add and edit both Address Type and Phone Type.