Emergency Contacts
At our school, the purpose of Emergency Contacts for student contact cards is to list only alternate emergency contacts for students in case there's a student emergency and the parents are unreachable.
Since parents manage their children's emergency contacts, it is confusing to them when they see their names in the children's Inactive column, suggesting them to choose themselves as an emergency contact. As a result, many parents adding their names to their children's emergency contacts. Furthermore, the student and his/her siblings are also showing up as suggested emergency contacts in the "Inactive" column when managing emergency contacts, obviously an inappropriate use of emergency contact information.
Is there any way we can get the list of “suggested” emergency contacts to pull only from historical emergency contacts, and not from those constituents that are directly associated with the student (parents & guardians, self)?
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Guest
- Aug 10 2015
- Under consideration
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Related ideas
This seems to be a double edge sword scenario as I can see both sides. Might I suggest have an "Alternate Contact" that serves the purpose as Rebecca describes above, but keep the "Emergency Contacts" as is for the Connect 5 (or other) integration as Vincent and Elizabeth in the comments.
We also use Connect5 and need parent emergency contact information there. Older siblings who have graduated are valid Emergency contacts. Having parents included in the Emergency contacts also allows parents to indicate in what order parent contact information should be used, if at all.
Some schools, like us, have Connect 5 integrated, so need parents contact info in this list. Or enabled somehow for Connect 5. They won't be called or texted otherwise. A flexible enhancement, like an "Add all parent/guardians/step-parents" to automated emergency alert system" selector perhaps? With the requisite batch default setting, apply-to all X, etc. that such an enhancement often requires.
Need general Edit enhancements to Emergency Contacts in parallel, to make parent editing plausible: cannot edit as flexibly as old /Core/Users/Profile interface. Have to inactivate/delete/add just to change a phone number, or phone type, or name, or relationship, of a non-user emergency contact. School Forms inherited this behavior too. Plus, have to add a non-user contact multiple times, to add multiple numbers, unlike old interface which had 1:many relationship of non-user contact:numbers.
My school doesn't need to link emergency contacts to people that are in our database. I believe this causes the interface, and now the emergency contact school form, to be to complex. I would prefer the emergency contact data to be in a simple data table with entries that the user can easily add, remove and edit from the record or a simple form.