This requires duplicate effort on the part of the recipient and the one doing the submitting (requiring them to convert the file and submit again.)  It also gives a false report to the applicant on the checklist by indicating that something's completed when it is not. More people are using Apple Pages and there needs to be the ability to upload from there.

It is very frustrating to have to delete an incoming reference or essay, etc. because the system wont accept it or open it. It slows the process down to have to ask the reference or applicant to convert the file and then resubmit it. Plus it messes up the checklist as the system indicates something has been received, but not processed, and the applicant thinks everything is OK until they hear from us that it is not.