Admissions Scheduling have the ability to customize Visit and Interviews notifications and reminders for each type.

Currently, you can only have one message for notifications and one for reminders.  We would like the ability to customize the notifications and reminders for each Visit type and Interview type as the message is different for each type. Also, add the option to activate or inactive the notification and reminders for each Visit type and Interview type.

  • Jackie Gerry
  • Jun 21 2018
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  • Guest commented
    9 Jan 09:07pm

    Yes, please! this would be so helpful

  • Samantha Ruscio commented
    3 Nov, 2022 06:05pm

    Has there been any progress on this request? I spend far too much time sending confirmations outside of the system, for each different visit and interview type, and it could be automated in Blackbaud.


    There are also 3 separate requests/threads for this same idea. Can someone from Blackbaud support please take this into consideration?

  • Chrystalle Kiefer commented
    23 Aug, 2022 01:25pm

    Customization is key! We have four different schools and several different types of visits!

  • Brian LeBlanc commented
    7 Jun, 2022 04:02pm

    Is there any movement on this? We're getting to the point where we are running out of space to list the differences between interview types. The ability to customize notifications is very badly needed.

  • Sarah Smythe commented
    3 Dec, 2021 04:42pm

    YES!!! We have so many types of visits that we can't even use the reminders at all.

  • Brooke Jones commented
    1 Oct, 2019 03:48pm

    Yes! Make it similar to the options in official notes "type" and "template".

  • Dani Rojas commented
    6 Aug, 2019 02:50pm

    Agree. Customer asked about this today :)

  • Gretchen Straczewski commented
    14 Mar, 2019 03:09pm

    Agreed! We cannot include much detail in these notifications and reminders (including which campus location) because of this limitation.