Checklist steps for visits and tours should revert to an awaiting status when cancelled by the family.
When a family cancels a scheduled tour or visit the associated checklist step status persists as Scheduled which prevents admissions staff from knowing that the visit/tour was cancelled in an efficient fashion.
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Guest
- Sep 20 2018
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Automatically reset checklist item to "Awaiting"
Merged Currently, when someone cancels a visit/event that's been scheduled, the checklist status still says "scheduled". I would love for the status to go back to "awaiting" when a candidate/parent cancels an event/visit. That way when you run a worklist...0
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Self Schedule Cancellations and Checklists
Merged If a candidate cancels their scheduled visit or interview, the checklist should revert to awaiting for that line item rather than just having the options of Completed or Waived so that they can then reschedule a date from their checklist.0
Related ideas
I know this is an old post but this is so annoying and screws up our visits report.
The fact that staff can't change a tour back to awaiting also makes it impossible to change the assigned checklist if necessary.
Please vote for this.
I vote yes
Or when we decline a requested appointment, it should automatically revert to awaiting. AND also allow us to switch it back to awaiting from the actual checklist. Currently, only WAVED and COMPLETED are options.