Checklist steps for visits and tours should revert to an awaiting status when cancelled by the family.

When a family cancels a scheduled tour or visit the associated checklist step status persists as Scheduled which prevents admissions staff from knowing that the visit/tour was cancelled in an efficient fashion. 

  • Guest
  • Sep 20 2018
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  • Olivia Riddiford commented
    3 Oct, 2023 05:08pm

    I know this is an old post but this is so annoying and screws up our visits report.

  • Emily Shumate commented
    10 Feb, 2023 03:53pm

    The fact that staff can't change a tour back to awaiting also makes it impossible to change the assigned checklist if necessary.

  • Ruth Loy commented
    28 Aug, 2019 07:41pm

    Please vote for this.

  • Scott McLeod commented
    25 Sep, 2018 10:39am

    I vote yes

  • Ruth Loy commented
    20 Sep, 2018 05:34pm

    Or when we decline a requested appointment, it should automatically revert to awaiting. AND also allow us to switch it back to awaiting from the actual checklist. Currently, only WAVED and COMPLETED are options.