Currently, Admissions Managers cannot see the Official Notes that others have sent when the "Display" checkbox is selected in the Official Note Type.

For some reason, the system is setup such that in order for an Admissions Manager to see an official note on the backend that either the Official Note type access setting for OnBoard Staff must be set to "Required", or when "Display" is used that the Official Note composer checks the checkbox to include OnBoard Staff.

The problem with this is that all OnBoard members receive the Official Note in their Official Note inbox.  As we send out hundreds of these, it doesn't make sense to flood their inboxes when the ultimate goal is to allow the necessary Admissions folks to view a Candidate's record and see all Official Notes sent to them on the backend.

As it is now, because we don't want to send these Official Notes to all our Admissions Official Note inboxes, they have to impersonate one another and look at individual records just to see whether an official note has already been sent, which is incredibly inefficient.

It seems that there is an unnecessary linkage between the "front-end" Official Notes that appear in the Official Notes mailbox and the "back-end" Official Notes that appear on the Candidate record that should be made separate.

The request then is to make it such that we have the ability:

• To allow all Admissions Managers to see one another's Official Notes under Candidate records by default, or by some additional setting.
• Allow the above to happen without requiring the Official Notes themselves to be sent to all onBoard Staff