At times, the school prefers parents to call or email in to request to be scheduled for an admissions event. The school will then determine what time slot will be best and schedule the parent through the checklist tab of the Candidate in Enrollment Management.
When the parent does not see that the Admissions Event has been scheduled on their end, they get nervous that their request was not fulfilled and end up contacting the school again.
Yes- this would be a great help!