Change error message when 2nd signature is required

When there's a All-signatures required contract, the first signer can not progress past the Review page. They're presented with an error "Error completing review". This should be more descriptive to avoid confusion (and calls to IT or Enrollment Dept): "All signatures are required to proceed to Review"

  • Guest
  • Jan 20 2021
Blackbaud Enrollment Management / Contracts
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  • Sarah Bienvenue commented
    January 20, 2021 13:05

    Hi there, this is not expected behavior, either of the signers should be able to go through to the end of the contract and submit the contract. If the user is receiving an error message, something else is going on. Could you please report this to support?

    thank you,

    Sarah

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