I agree that this is confusing for users. The button should define it's usage. For example, maybe it can say "Back to Home Page" or something so that they know what's going to happen after they click it. "Thank You" us much too vague. On our pages we have a notice that says "click the button below to continue" to help guide the users what to do. This should not be necessary in my opinion.

Hi Ami, the thank you button allows the family to return back to their user page. Otherwise they would have to open a new page to login. As we have discussed before- if your contracts do not show as complete upon contract submission and only show complete upon clicking the thank you button, that is a bug, it is not what we would expect to happen, and you should contact support.

Thank you,

Sarah

Sarah can we just remove the "Thank you button" or just give us access to edit the text "Thank You". Why does this exists in the contract? Yes, they have to click that button to go forward. It does not show up on the dashboard or complete without someone click this "thank you button". It needs to be removed.

I feel like we have seen contracts not complete where all that is left is the Thank You button step but perhaps I am crazy.

Hi Nathan, families do not need to click the thank you button to complete enrollment. That button returns them to their files and forms, but if they were to leave and not click on it, their enrollment would still be complete.

Thank you,

Sarah