Hallelujah! Thank you for making this update. It makes the process much
smoother for reapplying families and our admission team.

*Joanna Craik*
Senior Associate Director of Admission
Pine Crest School
Boca Raton and Fort Lauderdale Campuses
954-492-4195/www.pinecrest.edu

Hey Sarah - this is great for what it does but it doesn't quite cover all scenarios.

Let's say that a student began the process in 2021-22 but didn't enroll and was eventually inactivated. If that same student applies again for 2022-23, the account will still be deactivated and staff will need to manually reactivate the account.

Could adding a new enrollment year to a candidate's profile also be configured as a trigger to automatically reactivate the account?

Hi there! This morning we've added automatic account re-enablement when a candidate is re-applied from the re-apply wizard. No action needed on your part, it will happen as part of the re-apply/reactivate process.

thank you,

Sarah

This is definitely a needed feature. As a workaround, I set up a user list in Core filtered on users with roles of candidate/parent of candidate and account disabled=yes. From there, you can click through the various accounts in the pop-out window and reenable them.

Does this mean we have to go into Core every time a family is re-applied or re-activated, and change the setting on "Disabled Account" from "No" to "Yes"? We are about to enter our second year, so the first year dealing with reapplying families, and this will be a real hassle, if so.

Yes, please! This is a major issue when we reapply candidates.

Or at least make the Inactivation=Disabling Account optional.