We absolutely need the ability to remove/withdrawal a SMART Contract when a parent's status changes usually before the start of the school year. For example we have parents that over the summer will switch from boarding to day or day to boarding. We have parent's who forget to add their other guardians and then they need to sign a form. We have parents that decided to purchase Tuition Insurance after the form has been signed. We have parents that change their minds last minute (they sign, then withdrawal before school starts and then decide to reapply). The SMART Contracts are absolutely inflexible and frustrating. I've had to do about 15 workarounds to delete a SMART contract. Assign a non-smart to sign and then manually accept a SMART contract. We also have parents that during the school year will only sign up for one semester and then decide to stay for the 2nd semester. This is a lot of work on the back end in Smart which then doesn't reflect on the contract because you can only have ONE SMART CONTRACT ever. Our legal team is appalled by this inflexibility and non-inuitiveness and frankly lack of customer service to our community. There should be a way to add signed addendums in the same SMART Contract or withdrawal a SMART contract or versioning. This messes up our contract numbers and various other reports.