Clean up CONFUSING Language in 'Process Applications'

When one goes to process applications, one sees at least these two options:

  • Update <applicant name> information from application

  • Update Existing User Account - <applicant name>


I just called support and they said that the first option actually creates a new user! This is not how I read this! Please FIX this language! It's the kind of thing that only comes around once a year and manages to confuse each time.

  • john ronan
  • Sep 22 2022
  • Attach files