Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit K12OB-I-2781 Responsible signers needs a complete overhaul.

Split Households Merged

Please look into a more efficient way for split households with multiple children and different responsible signers. We have to create a non integrated contract and manually enter the data for one student. We get a lot of error messages as does the family. It causes delays. The family has to submit payment to Tuition Management manually. Their contract is submitted manually. It is hard to tell where the error lies at times, whether it is in Enrollment Management or Tuition Management.

  • Guest
  • Feb 22 2023
  • Brian LeBlanc commented
    February 22, 2023 15:59

    The error is almost always on the Tuition Management side, but yes, this is a major issue, especially with blended families where the authorized signers for each student may not match. We do not allow step-parents to sign contracts, and it's a significant burden if students in the same family have different authorized signers. As the original poster stated, it requires a lot of manual data entry on both the parent and the school sides.