Ability to Format Communication Templates & Official Notes

I would like to be able to edit/change fonts, style and have full HTML editor for official notes and communication templates within onBoard.
  • Deleted User
  • Aug 10 2015
  • Under consideration
  • Attach files
  • Guest commented
    30 May 08:28pm

    Yes!! I would also like the ability to attach a pdf/mail merge document and include placeholders for custom fields.

  • Karin Cintron commented
    11 Jan 07:52pm

    While this is an old request from 2015, it's still relevant and more important than ever. We've had some resistance to teachers using Official Notes, in part because they can't visualize what message is being sent to a parent. The current view (in 2023) limits them only to a blank box for Author Comments when composing a note. We want templates and types (similar to Enrollment Management) so that teachers can see and edit templated communications.

  • Guest commented
    23 Nov, 2020 02:07pm

    Considering there is currently no way to customize the posting (to a subset of students) of Report Cards that could contain an nicely format Official Notes, the ability to format notes seems to be a must.

  • Katrina Lappin commented
    25 Feb, 2020 05:05pm

    Yes please! Blackbaud is really behind other systems in this. It negatively impacts communications.

  • Kim Feniuk commented
    7 Mar, 2019 07:51pm

    Would like to be able to choose the font type in communication templates.

  • Guest commented
    7 Feb, 2018 07:52pm

    We recently completed a survey of incoming parents and one commented that the official notes that come through as emails look too "robotic".  The format needs to look cleaner and more like an email, yet maintaining the personalization.

  • Dawn Rossi commented
    18 Jan, 2018 08:26pm

    Yes, please! Are there any plans in this area? 

  • Guest commented
    26 Oct, 2015 06:12pm

    This is crucial!!

  • Cynthia Addison commented
    28 Sep, 2015 05:39pm

    Not just OnBoard. We need this for other areas as well. Learning Profiles included.

  • Guest commented
    14 Sep, 2015 08:34pm

    Please get this done. 

  • Robert Lane commented
    12 Aug, 2015 04:06pm

    YES, PLEASE!  Being able to personalize communication templates to our school and our audience is very important to us.  The availability of this type of functionality in WH will be important for us to know as we revisit our database products this Fall to determine how well they are meeting our needs.

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