Event Management Forms - Reminder Email
With the new event management forms, if you have the registration options only set to only allow candidates to register a reminder email is not sent to the parent.
As an Admissions Manager I would like to see the system send reminders to the parents regardless of whether the form is set up to only allow candidates to register.
Many schools do not collect a candidate email.
Events are also set to only allow candidates so that the maximum capacity can be controlled by the number of candidates not candidate + parents in the event of shadow days or assessment exams.
-
Bryan Lorenzo
- Dec 14 2023
- Already exists
Related ideas
Hi all,
As long as the parent's email is collected as part of the registration form, then the parent will receive a reminder email for the event even when it's only the candidate signed up to attend. We also recently updated the reminder emails so that it shows the registration option the candidate is signed up for, as that originally didn't show in the reminder the parent received. If you find that parents aren't receiving reminder emails, please create case with support to investigate!
Thanks,
Kelsey Huijgen, Product Manager
We want the parent email to be the default email for Events.
This! Not having this ability makes my job so much harder!
Critical! Reminders should be going to the parent email, not the student, but these events are set up for candidates to sign up. Most of the time I do not want my parents also picking a slot because then the numbers get messed up.