We have multiple families who are on full financial aid. So having to choose a payment plan and payment method is not applicable for them. By right, we should have the option not to include a payment plan in the contract type if it is not applicable.
Since that is not an option, we would like to allow the families to choose a Payment Method of Not Applicable.
User Experience is important, and it would be nice if the system could be more flexible to accommodate different use cases.
Definitely agree - we use non-integrated contracts and there should be basic logic involved when the amount due is $0.