Contract should be visible to parents at all times

If a re-enrollment contract has been submitted by the parent(s) but not yet processed by the school, the parent(s) cannot view any version - web or pdf - of the contract. There needs to be read-only access to the submitted contract so that parent(s) can revisit what they have submitted and look at items such as selected payment plans, body of the contract, deposit payment type, amount, and instructions (for in-school payments). Several days can pass between their submission and the contract getting processed by the school and parents complain about inability to access information in their Blackbaud portal.

  • Vasil Beury
  • Mar 4 2025
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