Send Students Name and Payers info to Payment Gateway for Contracts

When we view reports from our payment gateway, we have no way of knowing which payment is related to which student. The report shows only the Transaction ID and the Contact Form but does not display the payer's name, or the student. This is especially difficult when the payer and student do not have the same last name and when trying to reconcile fees.

  • Jamie Hardy
  • Jul 28 2016
Blackbaud Enrollment Management / Contracts
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  • Guest commented
    March 23, 2017 18:13

    It takes multiple people to reconcile out a deposit from an unidentified payer who may be a friend of a friend who is an aunt of a student.  This would be a big time saver for our business office.

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  • M.J. Galat commented
    March 23, 2017 18:04

    It would be a very easy fix by adding the one field to add the student's name.

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