Inquiry Form Conversion Tracking

I would like to be able to add an onClick tag to the Submit button on our Inquiry Forms in order to track conversions through Google AdWords. This is important for measuring our online marketing efforts. 

  • Guest
  • Oct 25 2016
  • Implemented
  • Attach files
  • Angela Addison commented
    8 Feb, 2021 06:20pm

    @Anita Pinkerton I'm sorry to hear that! We released that a year ago this month actually so I'll circle up with support and see where the disconnect is, thanks for the heads up. If you have support tickets that you can refer me to please send in private comment or email me angela.addison@blackbaud.com.

  • Anita Pinkerton commented
    8 Feb, 2021 05:37pm

    @Angela Addison I was able to see your comment from October. I just needed the link and the detail about the Field Display properties. You have no idea what a heart ache this has been. I have talked to at least 3 support reps who had no idea how to help me. I was just about to scrap all of our inquiry forms for a form I could track when I decided to search one last time. Thank goodness I found this. I wasted a lot of time and money in the last 8 months by not having this in place.

    The rest of this comment is just content that may help others find this solution. People may be looking for things like:

    • track inquiry conversions

    • source of inquiry

    • Bing Ads tracking

    • Add 3rd party code to inquiry

    • add tracking code to inquiry

    • add tracking codes to header

    • header tracking code

    • body tracking code

    • marketing conversion tracking

    • digital marketing tracking

    • Google Ads tracking


    I hope others find this too!

    This link is gold https://webfiles.blackbaud.com/files/support/helpfiles/education/k12/full-help/content/sws-add-edit-inquiry-form.html

  • Angela Addison commented
    8 Feb, 2021 04:42pm

    @Anita Pinkerton are you able to see my comment from October above? Here is also a link to help documentation (see Field Display properties). https://webfiles.blackbaud.com/files/support/helpfiles/education/k12/full-help/content/sws-add-edit-inquiry-form.html

  • Anita Pinkerton commented
    5 Feb, 2021 08:29pm

    Can you please explain the fix that was implemented?


  • Angela Addison commented
    14 Oct, 2020 05:07pm

    We added the ability to add Google tags to the confirmation page for your forms so that you could use Google Analytics tracking, a while back. Does that not accomplish the goal? Thanks!

  • Rachel Freeman commented
    2 Nov, 2017 07:41pm

    This is SO important and I'm shocked that this can already not be done. Please add ASAP.