We finally got the ability to print assessments, however the process definitely has some functionality issues. I reached out to support today because we though the ability to print assessments was broken. When we would go to print an assessment and clicked the "Print preview" button, nothing would happen. After reaching out to support they told us it was probably a caching issue which it wasn't since we had already done the usual troubleshooting steps.

I decided to change the "text size" and put a number in the "Essay setup" box and then it worked. I discovered that if you leave the "Essay setup" box blank, nothing happens. There is nothing to indicate that "Essay setup" is required AND the assessment we were trying to print doesn't even have an essay question.

The "Essay setup" option should only show up if there is an essay question on the assessment. At the very least, if you're going to leave it there, it shouldn't be a required question in order to print the assessment. Or at the VERY very least, put a red asterisk to indicate it's required.....