Make Credit Card the default on Giving form instead of check when both options are chosen
We would like credit card to be the default option for the giving form when both check and credit card are chosen options. Users keep skipping over the credit card information because they don't realize to change the selection on the form to display the credit card info.
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Guest
- Mar 6 2018
Related ideas
If that solution with the JavaScript doesn't help, my plan B is to create a web page where the user chooses payment type first. Those buttons are just links that take the user to either of two nearly identical forms. One of the forms has only Check as an option, while the other has only Credit as an option. It's not the most elegant solution, but it might help reduce frustration!
I was able to create a work around for this using JavaScript.
Our form only had Check or Credit Card as options. If you have more options, you might need to write this differently.
I pasted this code into the "Display As" box for "Payment Options." I first typed the words I actually wanted to be visible to the user. Then I pasted this code:
<script type="text/javascript"> $(document).ready(function(){ $("#L_c1i0_cb3233_ct3233_f_payment_type__rblPaymentType_1").click(); }); </script>
It seems to be working for now.
Our Business Office also requests this. They have been receiving multiple calls from confused parents.