Google Analytics tracking:Send User to seperate page after clicking submit on inqurey/Custom forms
We would like the option to have users redirected to a separate page when they click submit on an Inquiry Form or Custom Form for the confirmation.
For the purpose of Google Analytics: In order to track how many people are submitting these forms the user's would need to be sent to a separate page-otherwise Google Analytics is only tracking up to the user landing on the Inquiry Form or Custom Form since the user does not leave the original URL when they click submit.
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- Aug 27 2015
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Redirect After Custom Form Submission
Merged I'd love to be able to add a redirect option to a custom form so that the user can be redirected to another page after hitting "submit." Instead of keeping the user on the custom form page seeing the text "this form has been successfully submitted...2 Implemented
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Move from Google Analytics to Google Tag Manager
Merged We need to get the following on Whipple Hill’s roadmap for our site as soon as possible. Please migrate from Google (Universal) Analytics to Google Tag Manager (GTM) to track website and campaign activity.1 Implemented
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Ability to add tracking pixel to a form's submiited thank you page
Merged We would like to be able to add tracking code to the page the form sits on and also on the page the person lands on after they submit the form. This way we can track if they actually submitted the form versus just landed on the form. This helps u...2 Implemented
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Support For Google Tag Manager
Merged Currently onMessage only supports Google Analytics, which doesn't allow tracking users across various sites. Adding Google Tag Manager to onMessage should be very easy as you just need to insert Google provided code to both the HEAD section of all...2 Implemented
Related ideas
I think this solution only works if your site is hosted with Blackbaud. Otherwise, you are tracking codes from separate domains (myschoolapp.com and your main website). To get inquiry form tracking to work, I had to implement iFrame cross-domain tracking - something like this https://ykpoh.medium.com/setting-up-iframe-cross-domain-tracking-using-google-tag-manager-94ae5eab686a - I am not a Google Tag Manager expert, so I had to hire an expert to do this for me. We see the form submissions as an Event in Google Analytics and then run reports to see source/medium, time of day, etc from there. I hope that helps someone. If you have found an easier way - please let me know.
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This is a no brainer and should be very easily accomplished on Blackbaud's end. This thread says its been implemented, but I have not seen an option for it?
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I can't get the tracking to work properly and actually carry forward the source information. Is there any sort of a tutorial on this and what it looks like in Google Analytics?
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Can someone post a link to how to implement this?
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officially closing this one out as we went live with tracking on website, inquiry, application and custom forms and there is ability to configure your redirects in those tracking snippets as well.
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So very welcome! I will close out the related topics here when it releases to confirm closure.
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This is great news, thank you!
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Hi there, currently in development and due to ship in February (keep an eye out for release notes) is enhancing the existing customize confirmation feature on application and inquiry forms to be able to add head and body code injection/tags. Custom forms is in the backlog so will be a little behind that. We are also in school website if you are using that, enhancing the current configuration where you can enter code injection/tags to include a place to enter those for the body (was previously only the head). Let me know if you need more information!
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Are there any updates on this functionality?
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This is a basic functionality necessary for digital marketing campaigns. To be perfectly honest, this will be a huge factor for us when deciding whether to stick with the Blackbaud CMS or go with another vendor.
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Please, please consider this! We NEED to be able to track where our conversions (and non-conversions) are coming from.
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What alternative methods are clients using to track? This is basic.
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YES PLEASE!
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Yes please add this!!
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