Have all text (SMS) notifications for a given school come from ONE sending phone number.

It's confusing for students and parents when notification texts come in from several different phone numbers. If all SMS messages from a given school came in from one number, then end users could create that as a contact on their devices so they know who it's from.

  • Ethan Delavan
  • Jan 4 2016
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  • Matthew Williams commented
    26 Mar 06:39pm

    This is important because our users report that spam messages come before and after Blackbaud messages, leading some users to believe Blackbaud has been hacked or has given out their phone number. Also some users wish to block or filter messages from unknown senders leading important messages from our school to be blocked.

  • Ethan Delavan commented
    4 Jan, 2016 06:56pm

    This also makes it easier to glance through past text messages.