DOB is only available on ACTIVE accounts

The Date of Birth feature is not available for pending families.

It is also not an option in custom reports.

If we input this information on the behalf of a client, we have no way to proof it without requesting it from Yuan which can take 3-5 days turn around time.

  • Heather Niven
  • May 12 2020
  • Under consideration
  • Attach files